Flooring FAQs: Straight Answers Before You Get in Touch
These flooring FAQs cover the questions we are asked most, grouped by topic. Each answer is short, and links to the page that covers it in depth.
- Fitting only: buy your floor from any shop
- Subfloor checked before we quote
- Written, itemised quote
Choosing a floor
What flooring is best for a busy household?
LVT. It handles water, claws, toys and grit, and single planks can be replaced. See luxury vinyl tile.
Which flooring is easiest to maintain?
Sheet vinyl and LVT. A sweep and a damp mop is all either needs.
Is LVT better than laminate?
For kitchens, hallways and anywhere water gets, yes. For dry rooms on a tighter budget, laminate is a fair choice.
What is the difference between vinyl and LVT?
Sheet vinyl is one flexible piece from a roll. LVT is separate planks or tiles with more realistic texture and better dent resistance.
What flooring is suitable for pets?
LVT first, textured laminate second. Real wood works if you accept some scratching and choose a brushed, matt finish. For carpet, pick a cut-pile twist and avoid loops.
Engineered or solid wood?
Engineered for concrete floors, underfloor heating and wide boards. Solid for period homes with timber subfloors. The full comparison is on the wood flooring page.
What floor can go in a bathroom?
Sheet vinyl, or an LVT range rated for wet areas. Not carpet, laminate or real wood.
Carpet or hard flooring in bedrooms?
Carpet is warmer and quieter. Laminate and wood are easier to keep dust-free. Many homes choose carpet upstairs and hard floors down.
Your existing floor and subfloor
Can new flooring be installed over an existing floor?
Sometimes. The old floor must be firm, flat and dry, and the added height must work at doors. Carpet is always removed.
Does the old flooring need to be removed?
Carpet, underlay and loose floors, yes. Well-bonded tiles can sometimes stay. We uplift and dispose of old floors, as part of a new floor or as a job on its own. See floor preparation.
Does my subfloor need levelling?
We find out at the survey. Thin floors such as sheet vinyl and glue-down LVT need the smoothest base. Click floors and carpet tolerate more. We carry out levelling and screeding ourselves.
Can you repair a floor instead of replacing it?
Often: loose boards, failed chipboard, lifting planks, split seams and carpet that needs re-stretching. We tell you first if a repair will show.
What if my concrete floor is damp?
Moisture is measured before fitting. Depending on the reading, a surface damp-proof membrane may be applied, or fitting waits until the floor dries.
I think there are old tiles under my carpet. Is that a problem?
Tiles and adhesives from before 2000 can contain asbestos. They should be tested before anyone disturbs them.
Installation
How long does fitting take?
Often a day per room for click floors over a good subfloor, and a couple of hours for a carpet. Longer with preparation, glue-down floors or herringbone. See flooring installation.
How should I prepare a room before fitting?
Clear small items, empty furniture that needs moving and disconnect appliances sitting on the floor area.
Can flooring be installed over underfloor heating?
Yes for most LVT, laminate, engineered wood and low-tog carpet, within each product’s temperature limit. Solid wood is rarely suitable.
Will my doors need trimming?
Possibly. A new floor usually changes the floor height. We check clearances at the survey.
Do skirting boards have to come off?
No. Floating floors need an expansion gap, which is covered either by refitted skirting or by beading. You choose.
When can furniture go back?
Straight away on click floors and carpet. After the adhesive has set on glued floors, usually the next day.
Cost and quotes
How much does a new floor cost?
It depends on the material, floor area, subfloor condition, pattern and trims. We quote in writing after a survey.
Why is preparation priced separately?
Because it varies most. Two identical rooms can need very different work underneath. Showing it separately keeps the quote honest.
Why does herringbone cost more?
More fitting time, more cutting waste and a higher standard of subfloor. Details on the herringbone page.
About our service
Do you supply flooring?
No. We are fitters. Buy the floor from any shop or website and we fit it. We measure first and tell you exactly how much to order.
Will you fit flooring I have already bought?
Yes, that is how we work. Tell us the product so we can check the fitting method and what the subfloor needs.
Do you fit carpet?
Yes, including stairs, landings and carpet tiles.
Do you take on commercial work?
Not at present. We work in homes and rental properties.
Which areas do you cover?
Every part of Ipswich, plus Kesgrave, Martlesham and Woodbridge and the villages between. See service areas.
Tell us about your flooring project
Send us the rooms, approximate sizes and the floor you have in mind. We will come back to you to arrange a survey.
01473936738