Privacy Notice
This notice explains what we do with the details you send us through this website.
- Fitting only: buy your floor from any shop
- Subfloor checked before we quote
- Written, itemised quote
What we collect
When you send an enquiry we collect your name, email address, phone number, the address of the property and whatever you tell us about your project, including any photos you choose to send.
Why we collect it
We use your details to reply to your enquiry, arrange a survey, prepare a quote and carry out any work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract.
Who sees it
Your details are seen only by the people who need them to respond to your enquiry and carry out the work. We do not sell your details or use them for unrelated marketing.
How long we keep it
Enquiries that do not become jobs are deleted after 12 months. Records of completed work are kept for as long as guarantees and tax rules require.
Your rights
You can ask for a copy of your details, ask us to correct or delete them, or object to how we use them. Contact us using the details on the contact page. You also have the right to complain to the Information Commissioner’s Office.
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